Ok.....the AT&T Service Tech is now here.
I needed new remotes.
When I called yesterday, they told me that the service tech don't carry remotes and that I had to order one. Not only that, but it would take 14 business days to get them in.
I asked if I could pick one or two up at the AT&T store. Nope.
I asked whey the service techs did not carry extra remotes. I was told that each set top box was matched to the remotes.
Not true.
Anyway, as of now, he is programming remote #1.
Stay tuned for more.
