My $99 per month U-verse plan that gives me the whole enchilada of the U-verse 400 package, 6 MB of Internet and U-verse Voice is expiring in mid-June. TimeWarner in my market is offering something similar, but not quite as extensive at $99 per month. Plus TimeWarner will give me a $100 rebate to switch, minus the $40 installation fee, giving me a net rebate of $60 per month.
Having made several calls over the last week, I did manage to negotiate the following:
Everything stays the same, but with the following modifications.
They offered to keep the plan at $99 if I agreed to go to the U-200 plan. That meant losing Showtime, HBO and a few other movie channels. I can do without most of the movie channels, but I really do like HBO.
The friendly customer service person offered me HBO at $14.95 per month. I said no. He countered with $5.00 per month. I said yes.
My landline service still costs $25 per month, and I am still on the fence about it. That's $300 per year for service I hardly use. I could use that money to buy a Kindle or just save it. I kept the land line, but am inclined to kill it.
For now, I have won a small victory. What was going to go back to costing me $179 per month, will now cost me $104 per month - minus of course a few movie channels I can live with out.
I have a video that I am making the tracks the conversations with AT&T which I will try to post this week.
I still believe that AT&T offers a better and more comprehensive service than TimeWarner does. I just was not prepared to pay a massive premium.
Stay tuned.
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