A few days ago, I spoke with Light Reading's Mark Sullivan who wrote a story about the supposed "jitter" or flickering in the ITPV signal users of AT&T's U-verse service may be experiencing.
I cannot tell you how many calls, emails and inquiries I have had asking me about this supposed issue.
While I think Mark's heart is in the right place, I somehow got the
feeling that he was trying to develop a story line simply by finding a
few users who were experiencing a problem that is really not a problem.
Have I seen flicker on AT&T's offering? Yes. Maybe a few times
over the last three months. Guess what? I have the same thing happen
on TimeWarner Cable's offering as well.
I am currently running both AT&T and TimeWarner in my home. I
believe, but cannot confirm, that I am the only nut-case blogger who
has both IPTV and Cable in their home. I think that makes me a pretty
good judge of the importance (or insignificance) of this issue.
Mark also points to the issue that if someone was watching the
SuperBowl and the signal spiked or flicker it would be huge problem.
Guess what? During the NBA championships, I had the HD signal break up
multiple times during two of the games. And this was on the time
tested cable-based TimeWarner platform. Cause for alarm? I don't
think so. Should we all rush out and dump our TimeWarner stock.
Maybe, but for other reasons.
The fact of the matter is this: I don't think there are any
statistically significant tests available yet to determine if the
flicker issue is really an issue. Moreover, AT&T's offering is,
after all still in trial phase by a few hundred people in San Antonio.
Some are AT&T employees and others are people like me who just want
to try it out.
I am not for or against the phone company or the cable company. I
am for new types of programming and service offerings that are going to
bring new choices for consumers to view and create content.
So before everyone starts looking for something that really is not
there, I would wait until the market is large enough for a market
research firm like Frost & Sullivan or IDC to do a survey of both Cable and IPTV users.
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